The Tele-Assistance service allows our highly qualified personnel to analyze in real time all the requests regarding problems occurred on single installations, thus it is able to operate at any time on the control software and diagnose any problems, make changes to the control logic and monitor the line operation in order to help customers to setting the operational parameters necessary to maximize the machine’s capacity.
- Qualified assistance
- Remote diagnostics online
- Software change interventions
- Changes to the control logic
- Operational parameters set up